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Enhance EspoCRM with Zendesk Integration

Streamline your customer support process by integrating EspoCRM with Zendesk using Zapier. Automatically sync support tickets and feedback to ensure comprehensive interaction records within your CRM.

When a Ticket Created
Solution
1. Receive Support Ticket

Trigger automation when a new ticket is submitted.

Find or Create a Contact
Solution
2. Identify Customer

Match or add customer details in EspoCRM.

Create or Update Record
Solution
3. Log Interaction

Record ticket details linked to customer profile.

Notify Team
Solution
4. Alert Sales Team

Automate notifications for relevant team members.

- Repeat -

Automation Benefits

Benefits of Integration

Explore the advantages your company will gain by implementing this automation.

Streamlined Processes

Reduce manual tasks and enhance workflow efficiency.

Greater Customer Insight

Gain better understanding of customer needs and pain points.

Time Savings

Save valuable time by automating repetitive tasks.

Improved Collaboration

Foster better collaboration between departments.

Enhanced Record Keeping

Maintain accurate and up-to-date customer records.

Scalability

Enable growth by supporting increased ticket volume seamlessly.

Features

Key Features

Discover the essential features of integrating EspoCRM with Zendesk.

  • 1
    Seamless Data Sync

    Automatically syncs data between Zendesk and EspoCRM for real-time updates.

  • 2
    Enhanced Communication

    Improves collaboration between support and sales teams.

  • 3
    Centralized Customer Data

    Maintains comprehensive customer interaction history within EspoCRM.

Feature

Outcomes

Expected Outcomes

Realize the benefits of this integration for your customer support.

30%
Improved Efficiency
25%
Enhanced Customer Satisfaction
40%
Increased Cross-Department Coordination

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FAQ

Frequently Asked Questions

Get answers to common questions about this integration.

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Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required