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Enhance Customer Support with Elopage

Automate customer query management using Zapier to connect Elopage with Zendesk. Create helpdesk tickets, send acknowledgment emails, and ensure timely follow-ups for improved customer satisfaction.

When a New Message Received
Solution
1. New Message Trigger

Triggered when a customer sends a query or complaint.

Create a Ticket
Solution
2. Create Zendesk Ticket

Automatically create a helpdesk ticket with customer details.

Formulate a Response
Solution
3. Automatic Response Template

Generate a response if query matches specific product criteria.

Send an Acknowledgment Email
Solution
4. Acknowledgment Email

Send email with ticket ID to customer.

Trigger Reminder
Solution
5. Unresolved Issue Reminder

Notify support team if issue unresolved within 24 hours.

Update Order Status
Solution
6. Order Status Update

Update Elopage order status based on ticket resolution.

- Repeat -

Automation Benefits

Automation Benefits

Uncover the numerous advantages of integrating this automation into your customer support processes.

Save Time

Reduce time spent on manual query management.

Improve Communication

Maintain organized and effective customer communication.

Enhance Customer Experience

Deliver prompt and relevant responses to customer inquiries.

Boost Productivity

Focus on complex issues by automating routine tasks.

Increase Retention

Higher customer satisfaction leads to better retention.

Drive Sales Conversion

Improved support contributes to increased sales.

Features

Key Features

Explore the standout features of our automation solution that enhance your customer support experience.

  • 1
    Automated Ticket Creation

    Seamlessly create helpdesk tickets for each customer inquiry.

  • 2
    Contextual Responses

    Formulate automatic responses based on query specifics.

  • 3
    Timely Follow-ups

    Ensure unresolved issues are promptly addressed.

Feature

Outcomes

Expected Outcomes

Discover the tangible benefits of implementing this automation for your business.

50%
Increased Efficiency
24h
Improved Response Time
85%
Enhanced Customer Satisfaction

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FAQ

Frequently Asked Questions

Address common inquiries about this automation solution.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required