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Automate Zendesk Tickets with Zapier

Connect Gmail and Zendesk using Zapier to automate ticket creation when new emails are received. Reduce time spent on data entry, allowing support agents to focus on resolving issues efficiently.

When a New Email Received
Solution
1. Trigger on New Email

Initiate automation when a new email is received.

Filter Emails by Keywords
Solution
2. Keyword Filtering

Identify key emails based on specific keywords.

Create a Ticket
Solution
3. Generate Zendesk Ticket

Automatically create a new ticket in Zendesk.

Populate Ticket Fields
Solution
4. Fill Ticket Information

Populate ticket fields using email content.

- Repeat -

Automation Benefits

Benefits of Zendesk Ticket Automation

Explore the benefits of automating Zendesk ticket creation for your support team.

Reduce Manual Data Entry

Minimize time spent on repetitive tasks.

Enhance Efficiency

Allow agents to focus on solving customer issues.

Improve Accuracy

Reduce errors by automating data entry.

Boost Productivity

Enable faster ticket resolution times.

Streamline Workflow

Integrate seamlessly with existing processes.

Enhance Customer Experience

Deliver faster and more accurate support.

Features

Key Features of Zendesk Ticket Automation

Discover the main features of automating Zendesk ticket creation to enhance your customer support efficiency.

  • 1
    Email Triggering

    Automatically trigger actions when new emails arrive.

  • 2
    Custom Keyword Filtering

    Filter emails based on predefined keywords to prioritize important messages.

  • 3
    Automated Ticket Creation

    Generate Zendesk tickets without manual data entry.

Feature

Outcomes

Achieve Greater Efficiency with Automation

Implementing this automation can transform your support operations.

40%
Time Saved on Data Entry
30%
Increase in Ticket Processing Speed
85%
Improved Customer Satisfaction

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Smart Email AI assistants for your Inbox

From automatic email responses - to scheduling appointments with customers. No manual work, just AI handles your scheduling. Respond to your client emails promptly - based on previous response history, using your writing style.

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FAQ

FAQs about Zendesk Ticket Automation

Get answers to common questions about automating Zendesk ticket creation.

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Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required