Your No-code and AI Automation PartnerEnhance Customer Engagement with Hootsuite
Streamline your social media customer service by automating the ticket creation process. Quickly respond to customer inquiries and comments using Hootsuite and Zendesk integration, ensuring improved customer satisfaction and engagement.
Monitor social media channels for new interactions.
Send data to Zapier for processing.
Generate a ticket for each new interaction.
Notify relevant team or agent via Slack.
Classify tickets based on keywords or sentiment.
- Repeat -
Automation Benefits
Key Benefits
Implementing this automation offers numerous advantages for your business.
Faster Response Times
Significantly reduce the time taken to respond to customer queries.
Improved Customer Satisfaction
Ensure your customers feel heard and valued with quick responses.
Efficient Workflow Management
Streamline your customer service process, saving time and resources.
Enhanced Team Coordination
Improve team communication and collaboration through timely notifications.
Scalable Support Solutions
Easily manage increased volumes of customer interactions.
Data-Driven Insights
Gain valuable insights from ticket categorization and sentiment analysis.
Features
Streamlined Features
Experience the benefits of automated social media engagement with our comprehensive feature set.
- 1Instant Ticket Creation
Automatically create support tickets for each customer interaction.
- 2Team Notifications
Alert your team promptly for quick response to new tickets.
- 3Smart Categorization
Leverage AI to prioritize tickets based on keywords and sentiment.
Outcomes
Achieve Exceptional Results
Discover the transformative impact of automating your social media response process.
50%
80%
30%
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Frequently Asked Questions
Explore common queries about our social media response automation solution.
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Pricing Plans
Our pricing plans
Choose a plan that is suitable for your needs.
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.