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Automate Email Responses with Mailersend

Leverage Mailersend and Zapier to automate responses for inquiries and support emails. Enhance customer satisfaction by ensuring timely acknowledgments and efficient support processes.

When an Email Received
Solution
1. Email Received Trigger

Trigger when an email is received with specific keywords.

Identify Sender Details
Solution
2. Identify Sender in CRM

Check if sender exists in CRM like HubSpot.

Search for Open Tickets
Solution
3. Search Open Tickets

Look for any existing tickets related to sender.

Tag Email with Details
Solution
4. Tag Email

Automatically tag email with customer and interaction details.

Create Response Template
Solution
5. Create Response

Generate a personalized email response template.

Send Acknowledgment Email
Solution
6. Send Acknowledgment

Send email to confirm receipt and provide response time.

Create Task for Follow-up
Solution
7. Create Follow-up Task

Generate a task in Asana for support follow-up.

Log Interaction Details
Solution
8. Log Interaction

Record details into tracking tool for insights.

Notify Support Representative
Solution
9. Notify Support

Inform assigned support rep via Slack or Teams.

- Repeat -

Automation Benefits

Benefits of Automating Email Responses

Explore the advantages of implementing this automation in your business.

Faster Response Times

Quickly acknowledge customer emails to enhance satisfaction.

Streamlined Communication

Improve information flow to the support team.

Increased Efficiency

Allow your team to focus on high-priority tasks.

Better Customer Experience

Ensure consistent and personalized interactions.

Comprehensive Tracking

Keep detailed records of all interactions for insights.

Reduced Manual Work

Automate repetitive tasks to save time and effort.

Features

Key Features of Automation

Discover the features that make this automation essential for your customer support workflow.

  • 1
    Seamless Integration

    Effortlessly connect Mailersend with your CRM and support tools.

  • 2
    Personalized Responses

    Generate customized email responses to enhance customer engagement.

  • 3
    Real-time Notifications

    Keep your support team updated with instant notifications.

Feature

Outcomes

Transformative Outcomes

See how this automation can transform your customer support operations.

70%
Reduced Response Time
90%
Improved Customer Satisfaction
50%
Efficient Support Workflow

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FAQ

Frequently Asked Questions

Answers to common questions about automating email responses with Mailersend and Zapier.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required