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Streamline Support with Buildern-Zendesk

Integrate Buildern with Zendesk using Make to enhance customer support by providing instant project context on support tickets, ensuring faster and more informed issue resolutions.

When a Support Ticket Created
Solution
1. Trigger on New Support Ticket

Initiates the automation when a new ticket is logged.

Search for Project Data
Solution
2. Retrieve Project Information

Fetches related project data from Buildern.

Attach Project Data to Ticket
Solution
3. Enhance Ticket Information

Associates the relevant project info with the Zendesk ticket.

Notify Project Manager
Solution
4. Send Notification

Alerts the project manager of the new ticket.

- Repeat -

Automation Benefits

Benefits of Automation

Integrate Buildern with Zendesk for superior customer support.

Increase Response Speed

Quickly resolve client issues with instant access to project data.

Boost Customer Satisfaction

Deliver accurate and informed responses to customers.

Enhance Efficiency

Reduce time spent manually searching for project details.

Improve Team Collaboration

Coordinate better across support and project management teams.

Reduce Human Error

Minimize mistakes by automating repetitive tasks.

Streamline Support Workflow

Ensure your support process is smooth and efficient.

Features

Key Features of Integration

Experience seamless customer support by integrating Buildern with Zendesk.

  • 1
    Automated Project Data Retrieval

    Automatically fetch project details when a new ticket is created.

  • 2
    Seamless Ticket Enhancement

    Add comprehensive project info to support tickets for context.

  • 3
    Instant Manager Notifications

    Keep project managers updated on new support issues.

Feature

Outcomes

Expected Outcomes

Unlock new levels of efficiency in customer service.

30%
Faster Issue Resolution
90%
Improved Client Satisfaction
25%
Enhanced Support Accuracy

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FAQ

Frequently Asked Questions

Common questions about integrating Buildern with Zendesk.

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Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required