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Your No-code and AI Automation PartnerEnhance Engagement with Customer Io & Zapier
Automate your customer support workflow by integrating Customer Io with Zendesk and Slack. Instantly trigger follow-up emails and notify your team to prioritize responses effectively, enhancing customer satisfaction.
When a Ticket Created
1. New Zendesk Ticket
Triggers when a new support ticket is created.
Extract Customer Details
2. Retrieve Ticket Info
Zapier extracts customer and ticket details.
Initiate Follow-up Email Sequence
3. Trigger Email in Customer Io
Send pre-configured follow-up email to customer.
Send Notification to Slack
4. Notify Support Team
Alert team with ticket and customer context.
- Repeat -
Automation Benefits
Benefits of Automation
Leverage this automation to boost your customer support efficiency and enhance user experience.
Enhanced Customer Experience
Provide quick and efficient responses to improve customer satisfaction.
Optimized Response Time
Automate acknowledgments to reduce initial response delays.
Streamlined Communication
Ensure seamless communication between apps and teams.
Prioritized Support Actions
Alert teams to focus on high-priority tickets promptly.
Increased Efficiency
Reduce manual processes and improve support team productivity.
Scalable Support Processes
Adapt automation as your customer base grows.
Features
Key Features of the Automation
This automation streamlines your customer support process, providing quick response capabilities and improved customer engagement.
- 1Instant Customer Alerts
Automatically send immediate email alerts to customers for new tickets.
- 2Real-time Team Notifications
Notify support team instantly in Slack for priority response.
- 3Seamless Integration
Effortlessly integrate Customer Io with Zendesk and Slack via Zapier.
Outcomes
Expected Outcomes
Implementing this automation will significantly enhance your customer support capabilities, leading to faster response times and improved customer satisfaction.
50%
Faster Response Time
85%
Increased Customer Satisfaction
3x
Improved Support Efficiency
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FAQ
Frequently Asked Questions
Explore common questions about this automation and understand how it can benefit your business.
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Pricing Plans
Our pricing plans
Choose a plan that's suitable for your needs.
One-Time
One-time Fee
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Build Fee + Maintenance Fee
from 300$/month
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract required
Recurring
from $600/month
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.