Hero background
No-code automationYour No-code and AI Automation Partner

Automate Zendesk API Workflows with Make.com, n8n and Zapier

Streamline your support experience by automating ticket assignment, setting up instant notifications, and analyzing support metrics using Zendesk integrations in platforms like Make, Zapier, or N8N.

When a Ticket Status Updated
Solution
1. Zendesk Ticket Status

Triggers when a ticket status changes.

Update a Row
Solution
2. Update Ticket Data in Sheet

Sync updated ticket details in a spreadsheet.

Send a Slack Notification
Solution
3. Alert Team on Critical Ticket

Notify the team on Slack about high-priority tickets.

Add a Tag
Solution
4. Tag Ticket Based on Keyword

Automatically tag tickets based on content analysis.

Generate a Report
Solution
5. Weekly Ticket Analytics

Create detailed reports on ticket trends.

- Repeat -

Automation Benefits

Uncover Zendesk Automation Benefits

Maximize your customer support capabilities with strategic automation solutions crafted for Zendesk.

Streamline Communication

Ensure seamless interactions across support channels, reducing communication gaps.

Improve Efficiency

Automate repetitive tasks to streamline operations and focus on complex issues.

Enhance Data Management

Update and manage customer data in real-time across platforms.

Boost Agent Productivity

Minimize agents' workload by simplifying processes and reducing manual input.

Quick Issue Resolution

Accelerate ticket resolution times by automating task delegation and notifications.

Increase Accountability

With automated tracking, improve agents' accountability and performance.

Features

Enhance Zendesk Automation Features

Leverage automated processes to improve the efficiency and accuracy of your support operations.

  • 1
    Automated Ticket Routing

    Automatically direct tickets to the correct departments or agents based on predefined rules.

  • 2
    Real-time Team Notifications

    Ensure timely support responses with instant notifications to your support team via multiple channels.

  • 3
    Auto-tagging for Better Categorization

    Automatically categorize tickets for streamlined case management and faster resolution.

Feature

Outcomes

Benefits of Zendesk Automation

Transform your customer support operations with automated Zendesk processes for greater efficiency.

70%
Faster Response Times
85%
Increased Customer Satisfaction
50%
Reduced Manual Workload

We Might Have Solved Your Problems Already

Zendesk automation use cases

See how you can improve your process by leveraging AI, automation and Zendesk API.

FAQ

Zendesk Automation FAQs

Explore common questions about automating Zendesk and understand how to optimize your support processes.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required