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Enhance response time with Gmail & Salesforce

Automate the prioritization and management of customer inquiries by integrating Gmail with Salesforce. Leverage text analysis to assess email urgency and ensure prompt responses, improving customer satisfaction and retention.

When a New Email Arrives
Solution
1. Trigger on New Email

Activate automation when new email is received.

Analyze Email Sentiment
Solution
2. Email Sentiment Analysis

Determine urgency of email through sentiment analysis.

Create or Update a Contact
Solution
3. Sync Contact in Salesforce

Update or add contact in Salesforce if customer exists.

Assign Priority Level
Solution
4. Set Email Priority

Categorize email based on sentiment analysis.

Move Email to Designated Folder
Solution
5. Organize Email

Sort email into specific folder for easy access.

Create CRM Task or Alert
Solution
6. Notify Responsible Agent

Alert sales or support team with a task or notification.

Send Urgent Notification
Solution
7. Notify via SMS

Send SMS alert for urgent emails.

- Repeat -

Automation Benefits

Benefits of Automation

Unlock significant advantages by automating your customer inquiry management process.

Enhanced Productivity

Focus on important tasks with automated email sorting and prioritization.

Better Customer Insights

Leverage data from sentiment analysis to understand customer needs.

Streamlined Operations

Integrate Gmail with Salesforce for a cohesive workflow.

Prompt Response to Inquiries

Never miss urgent customer emails with real-time notifications.

Scalable Solution

Easily handle growing volumes of customer inquiries without additional resources.

Reduced Risk of Human Error

Minimize mistakes with automated data syncing and task creation.

Features

Top Features of Automation

Discover the powerful features that make this automation indispensable for managing customer inquiries effectively.

  • 1
    Intelligent Email Prioritization

    Automatically categorize and prioritize emails using sentiment analysis.

  • 2
    Seamless CRM Integration

    Sync email data with Salesforce to maintain updated customer records.

  • 3
    Instant Notifications for Urgent Emails

    Receive immediate alerts for critical customer queries via SMS or Slack.

Feature

Outcomes

Business Outcomes

Implementing this automation delivers tangible benefits, driving customer satisfaction and improving operational efficiency.

50%
Faster Response Times
30%
Improved Customer Retention
20%
Increased Sales Conversion

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FAQ

Automation FAQ

Common questions and answers about implementing and benefiting from this automation.

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Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required