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Unify Interactions in Intercom

Automate the collection of customer interactions from social media, emails, and chat logs into Intercom, ensuring a comprehensive customer profile and efficient support follow-ups.

When a New Interaction is Recorded
Solution
1. Trigger from Social Media

Detect new customer interactions on social media.

Aggregate Interaction Data
Solution
2. Aggregate Data

Collect data from social media, emails, and chat logs.

Update Customer Profile
Solution
3. Update Profile in Intercom

Ensure comprehensive customer logs are maintained.

- Repeat -

Automation Benefits

Benefits of Automation

Implementing this automation brings numerous benefits to your customer support operations.

Enhanced Customer Experience

Provide informed and personalized support to customers.

Time Savings

Reduce time spent on manual data aggregation.

Consistent Communication

Ensure no customer interaction goes unnoticed.

Data Accuracy

Minimize errors in customer data handling.

Improved Support Team Performance

Empower your team with comprehensive customer insights.

Scalability

Easily manage increasing volumes of customer interactions.

Features

Key Features of Integration

Explore the top features that make this automation a game-changer for customer support teams.

  • 1
    Multi-Channel Data Collection

    Automatically collect interactions from various channels.

  • 2
    Comprehensive Customer Profiles

    Maintain detailed logs of all customer interactions.

  • 3
    Seamless Integration

    Effortlessly integrate data into Intercom for streamlined support.

Feature

Outcomes

Expected Outcomes

Discover the tangible benefits of implementing this automation in your support processes.

50%
Improved Customer Follow-Ups
40%
Increased Efficiency
100%
Unified Customer View

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FAQ

Frequently Asked Questions

Get answers to common questions about this automation solution.

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Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required