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Centralize Feedback with Productboard

Automate feedback collection from Slack, Gmail, and CRM systems into Productboard, enhancing your feature prioritization and decision-making process. Reduce manual effort and improve efficiency with Zapier integrations.

Connect Slack, Gmail, and Salesforce to Zapier
Solution
1. Setup Integrations

Link Slack, Gmail, and Salesforce to Zapier.

Capture Feedback Labeled Messages
Solution
2. Capture Slack Feedback

Trigger on messages labeled 'feedback' in Slack.

Capture Feedback Labeled Emails
Solution
3. Capture Gmail Feedback

Trigger on emails labeled 'feedback' in Gmail.

Compile Feedback into Google Sheet
Solution
4. Compile Feedback

Automatically compile feedback into Google Sheets.

Import Feedback Notes into Productboard
Solution
5. Import to Productboard

Import compiled feedback notes into Productboard.

Extract Customer Details from CRM
Solution
6. Enrich Feedback Notes

Add customer details to feedback in Productboard.

Notify Team Channels of Updates
Solution
7. Notify Slack Channels

Alert team channels about new feedback in Productboard.

Automate Feedback Report Compilation
Solution
8. Compile Feedback Reports

Generate periodic reports on feedback themes.

Email Feedback Reports to Team
Solution
9. Email Reports

Send compiled feedback reports to the product team.

- Repeat -

Automation Benefits

Benefits of Automation

Explore the advantages of automating your feedback collection process.

Time Efficiency

Save time by automating repetitive feedback collation tasks.

Enhanced Collaboration

Improve team collaboration with centralized feedback data.

Data Accuracy

Ensure accurate and up-to-date feedback information.

Faster Decisions

Make quicker decisions with organized feedback insights.

Improved Communication

Enhance communication with real-time notifications.

Customer Insights

Gain deeper customer insights with comprehensive feedback.

Features

Key Features

Discover how this automation can transform your feedback management.

  • 1
    Automated Feedback Collection

    Seamlessly gather feedback from multiple channels into one place.

  • 2
    Enhanced Prioritization

    Improve decision-making with organized and comprehensive feedback.

  • 3
    Real-Time Notifications

    Keep your team updated with instant alerts on new feedback.

Feature

Outcomes

Expected Outcomes

Implementing this automation will lead to tangible business benefits.

70%
Reduced Manual Effort
50%
Improved Decision Speed
90%
Increased Feedback Accuracy

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FAQ

FAQs on Feedback Automation

Answers to common questions about automating feedback collection.

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Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required