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Automate Support Notifications with Boomtown

Keep clients updated on their support request status with Boomtown and a communication tool like Slack. Automatically send real-time notifications to clients, enhancing transparency and reducing repeated follow-up inquiries.

Connect Boomtown
Solution
1. Connect Boomtown

Link Boomtown to the workflow platform.

Trigger on Status Update
Solution
2. Set Trigger on Status Update

Detect changes in support request statuses.

Send Notification
Solution
3. Send Notification to Slack

Notify client of ticket status changes via Slack.

- Repeat -

Automation Benefits

Benefits of Automation

Discover the transformative benefits this automation brings to your business.

Boost Client Trust

Keep clients informed, strengthening their trust in your support process.

Save Time on Updates

Reduce the time spent manually updating clients on request statuses.

Minimize Repeated Inquiries

Lower the volume of follow-up inquiries by providing real-time updates.

Streamline Communication

Integrate seamlessly with popular platforms for efficient communication.

Enhance Operational Transparency

Boost clarity and understanding of support processes across teams and clients.

Optimized Support Workflow

Create a smoother and more effective support workflow with automation.

Features

Key Features

Explore how this automation optimizes your support processes.

  • 1
    Real-Time Alerts

    Instantly inform clients of status changes in their requests.

  • 2
    Seamless Integration

    Easily connect Boomtown with communication platforms.

  • 3
    Enhanced Transparency

    Provide clear timelines and updates to clients.

Feature

Outcomes

Expected Outcomes

Achieve remarkable improvements in client experience and operational efficiency.

85%
Improved Client Satisfaction
50%
Reduced Follow-Ups
3x
Increased Transparency

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FAQ

Frequently Asked Questions

Find answers to common questions about implementing this support notification automation.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required