Your No-code and AI Automation PartnerAutomate Ticket Updates with Zapier
Streamline your support process by automating updates from Boomtown tickets to Slack and Salesforce, ensuring real-time notifications and accurate records.
Triggered when a Boomtown ticket is updated.
Extract status, priority, and agent details.
Inform team of ticket updates via Slack channel.
Sync ticket information with Salesforce record.
Log 360-degree support activity for customer view.
Update Salesforce status to 'closed' if resolved.
Send resolution summary email to customer.
- Repeat -
Automation Benefits
Key Benefits of Automation
Unlock the full potential of your support operations with these benefits.
Enhanced Efficiency
Streamline processes to save time and resources.
Improved Accuracy
Reduce human error through automated data handling.
Real-time Updates
Get instant ticket updates across systems.
Better Customer Experience
Speed up resolutions and keep customers informed.
Team Alignment
Ensure all teams are working off the latest information.
Cost Savings
Minimize resource expenditure with automated workflows.
Features
Core Automation Features
Discover the essential automation features that enhance your customer support operations.
- 1Real-time Notifications
Receive instant updates on ticket changes through Slack.
- 2Seamless Data Synchronization
Automatically sync ticket details with Salesforce records.
- 3Customer Communication
Efficiently inform customers about ticket resolution status.
Outcomes
Transformative Outcomes
Experience remarkable improvements in support efficiency and customer satisfaction.
90%
50%
30%
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Automation FAQs
Get answers to your questions about automating ticket updates with Zapier.
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Pricing Plans
Our pricing plans
Choose a plan that is suitable for your needs.
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.