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Automate Boomtown Ticket Updates with Zapier with Make.com, N8N and Zapier

Your No-code and AI Automation Partner

Automate Ticket Updates with Zapier

Streamline your support process by automating updates from Boomtown tickets to Slack and Salesforce, ensuring real-time notifications and accurate records.

When a Ticket Updated

1. Boomtown Ticket Trigger

Triggered when a Boomtown ticket is updated.

Extract Ticket Details

2. Extract Information

Extract status, priority, and agent details.

Send Notification

3. Notify Team in Slack

Inform team of ticket updates via Slack channel.

Update Record

4. Update Salesforce Record

Sync ticket information with Salesforce record.

Log Activity

5. Log Support Activity

Log 360-degree support activity for customer view.

Change Ticket Status

6. Close Ticket in Salesforce

Update Salesforce status to 'closed' if resolved.

Notify Customer

7. Email Resolution Update

Send resolution summary email to customer.

- Repeat -

Automation Benefits

Key Benefits of Automation

Unlock the full potential of your support operations with these benefits.

Enhanced Efficiency

Streamline processes to save time and resources.

Improved Accuracy

Reduce human error through automated data handling.

Real-time Updates

Get instant ticket updates across systems.

Better Customer Experience

Speed up resolutions and keep customers informed.

Team Alignment

Ensure all teams are working off the latest information.

Cost Savings

Minimize resource expenditure with automated workflows.

Features

Core Automation Features

Discover the essential automation features that enhance your customer support operations.

1
Real-time Notifications
Receive instant updates on ticket changes through Slack.
2
Seamless Data Synchronization
Automatically sync ticket details with Salesforce records.
3
Customer Communication
Efficiently inform customers about ticket resolution status.

Outcomes

Transformative Outcomes

Experience remarkable improvements in support efficiency and customer satisfaction.

90%

Reduction in Manual Errors

50%

Faster Resolution Times

30%

Increased Team Productivity

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FAQ

Automation FAQs

Get answers to your questions about automating ticket updates with Zapier.

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Pricing Plans

Our pricing plans

Choose a plan that's suitable for your needs.

One-Time

One-time Fee

Pay once for build out.

Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly

Build Fee + Maintenance Fee

from 300$/month

Pay for build + lower recurring maintenance fee.

Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract required

Recurring

from $600/month

Use our pre-built solution with no changes.

Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required

Ready to Move Forward?
Join the automation strategy call

You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.