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Boost Customer Satisfaction by Automating Query Follow-ups with Intercom & n8n with Make.com, N8N and Zapier

Your No-code and AI Automation Partner

Enhance Support with Intercom Automation

Streamline your customer support process by automating follow-ups for unresolved queries using n8n, Intercom, Gmail, and Salesforce. Ensure no customer query goes unnoticed and boost satisfaction rates effortlessly.

When a New Conversation Created

1. Monitor Customer Conversations

Track new and ongoing conversations in Intercom.

Check Conversation Status

2. Identify Unresolved Queries

Determine which queries are unresolved.

Send Follow-Up Email

3. Automate Follow-Up Emails

Automatically send follow-up emails for unresolved queries.

Update Case Status

4. Sync with CRM

Update query status in Salesforce for tracking.

- Repeat -

Automation Benefits

Leverage the power of automation to transform your customer support operations.

Boost Support Efficiency

Reduce manual workload and focus on critical tasks.

Enhance Customer Satisfaction

Ensure timely follow-ups for unresolved queries.

Improve Data Accuracy

Maintain accurate records in your CRM with automated updates.

Save Time and Resources

Minimize the need for manual interventions in query follow-ups.

Increase Retention Rates

Provide better service and keep customers loyal.

Streamline Communication

Automate email responses and improve communication flow.

Features

Automation Features

Discover the key features of automating query follow-ups using Intercom, Gmail, and Salesforce with n8n.

1
Automated Query Monitoring
Efficiently track customer queries and their status.
2
Seamless CRM Integration
Sync data with Salesforce for comprehensive case management.
3
Customizable Email Templates
Use Gmail to send personalized follow-up emails automatically.

Outcomes

Expected Outcomes

Achieve better support efficiency and customer satisfaction with this automation.

90%

Increase in Query Resolution Rate

70%

Reduction in Manual Follow-Ups

85%

Improved Customer Satisfaction

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FAQ

Automation FAQs

Answers to common questions about automating customer query follow-ups.

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Pricing Plans

Our pricing plans

Choose a plan that's suitable for your needs.

One-Time

One-time Fee

Pay once for build out.

Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly

Build Fee + Maintenance Fee

from 300$/month

Pay for build + lower recurring maintenance fee.

Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract

Recurring

from $600/month

Use our pre-built solution with no changes.

Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required

Ready to Move Forward?
Join the automation strategy call

You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.