Loading Apps...
Your No-code and AI Automation PartnerEnhance Customer Support with Freshdesk Automation
Automate ticket assignments, trigger alerts, and integrate customer data across platforms using Freshdesk's API to streamline support processes and boost responsiveness.
When Ticket Created
1. Initiate Workflow for New Ticket
Trigger automation when a new support ticket is created.
Perform Sentiment Analysis
2. Analyze Customer Sentiment
Automatically assess the tone of customer queries.
Update CRM with Ticket Info
3. Sync Ticket Updates to CRM
Ensure CRM reflects the latest customer interactions.
Send Follow-up Email
4. Automate Customer Follow-ups
Automatically email customers after ticket resolution.
When Customer Satisfaction Survey Submitted
5. Trigger Follow-up Actions
Automate next steps based on survey responses.
- Repeat -
Automation Benefits
Benefits of Automating Freshdesk
Maximize efficiency, accuracy, and customer satisfaction by automating Freshdesk processes.
Enhanced Response Efficiency
Automation reduces reaction and resolution times significantly.
Consistent Data Management
Automation ensures data consistency across support channels.
Optimized Resource Allocation
Prioritize critical tickets automatically, streamlining resource use.
Improved Customer Insights
Gain deeper insights into customer sentiment with automated analysis.
Reduced Human Error
Automated workflows minimize the risk of mistakes.
Scalable Support Operations
Easily scale processes without increasing staffing levels.
Features
Freshdesk Automation Features
Leverage Freshdesk automation to streamline support operations and enhance customer engagements.
- 1Automated Ticket Prioritization
Use AI for intelligent ticket sorting and prioritization.
- 2Cross-Platform Data Sync
Connect Freshdesk with CRMs for consistent data across platforms.
- 3Custom Notification Alerts
Setup automated alerts for important ticket updates.
Outcomes
Business Outcomes from Freshdesk Automation
Transform customer support efficiency and satisfaction through automated processes.
50%
Improved Resolution Time
90%
Increased Customer Satisfaction
70%
Reduced Manual Work
FAQ
Freshdesk Automation FAQs
Common questions about integrating and automating Freshdesk for improved support outcomes.
Pricing Plans
Our pricing plans
Choose a plan that's suitable for your needs.
One-Time
One-time Fee
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Build Fee + Maintenance Fee
from 300$/month
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract required
Recurring
from $600/month
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.