
Automate Freshchat API Workflows with Make.com, n8n and Zapier
Elevate your customer support with Freshchat by automating chat workflows, routing queries efficiently, and integrating seamlessly with other tools for a comprehensive support system.

Automatically begin workflows when a new chat is initiated.

Sync chat data with your CRM system for holistic tracking.

Generate support tickets seamlessly from chats.

Alert teams immediately when a potential lead is detected.
- Repeat -
Automation Benefits
Revolutionize Customer Support
Utilizing Freshchat's automation can resolve support challenges and streamline operations.
Streamlined Operations
Reduce manual work with automated routing and ticketing.
Enhanced Data Syncing
Ensure all customer interactions are recorded in one place.
Real-Time Customer Insights
Gain immediate insights into customer needs and issues.
Seamless CRM Integration
Keep your CRM up-to-date with chat interactions for precise tracking.
Proactive Support Capabilities
Respond to issues before they escalate by setting alerts.
Increased Conversion Rates
Turn more interactions into sales through timely follow-up.
Features
Powerful Freshchat Features
Leverage Freshchat's capabilities with advanced API-driven automations.
- 1Automated Lead Generation
Collect and manage sales leads directly through Freshchat.
- 2Intelligent Query Routing
Automatically direct customer queries to the appropriate department.
- 3Multi-Platform Integration
Connect Freshchat with numerous platforms for enhanced functionality.

Outcomes
Unlock New Business Outcomes
Achieve business growth and efficiency with Freshchat automation.
50%
80%
30+%
We Might Have Solved Your Problems Already
Freshchat automation use cases
See how you can improve your process by leveraging AI, automation and Freshchat API.
Frequently Asked Questions about Freshchat Automation
Explore common inquiries about automating Freshchat and their solutions.
Pricing Plans
Our pricing plans
Choose a plan that is suitable for your needs.
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required


