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No-code automationYour No-code and AI Automation Partner

Automate Freshchat API Workflows with Make.com, n8n and Zapier

Elevate your customer support with Freshchat by automating chat workflows, routing queries efficiently, and integrating seamlessly with other tools for a comprehensive support system.

When a New Chat Starts
Solution
1. Trigger Automation on New Chats

Automatically begin workflows when a new chat is initiated.

Add New User to CRM
Solution
2. Seamlessly Update CRM

Sync chat data with your CRM system for holistic tracking.

Send Support Ticket Update
Solution
3. Automate Ticket Creation in Helpdesk

Generate support tickets seamlessly from chats.

Notify Team on New Lead
Solution
4. Instant Team Notifications

Alert teams immediately when a potential lead is detected.

- Repeat -

Automation Benefits

Revolutionize Customer Support

Utilizing Freshchat's automation can resolve support challenges and streamline operations.

Streamlined Operations

Reduce manual work with automated routing and ticketing.

Enhanced Data Syncing

Ensure all customer interactions are recorded in one place.

Real-Time Customer Insights

Gain immediate insights into customer needs and issues.

Seamless CRM Integration

Keep your CRM up-to-date with chat interactions for precise tracking.

Proactive Support Capabilities

Respond to issues before they escalate by setting alerts.

Increased Conversion Rates

Turn more interactions into sales through timely follow-up.

Features

Powerful Freshchat Features

Leverage Freshchat's capabilities with advanced API-driven automations.

  • 1
    Automated Lead Generation

    Collect and manage sales leads directly through Freshchat.

  • 2
    Intelligent Query Routing

    Automatically direct customer queries to the appropriate department.

  • 3
    Multi-Platform Integration

    Connect Freshchat with numerous platforms for enhanced functionality.

Feature

Outcomes

Unlock New Business Outcomes

Achieve business growth and efficiency with Freshchat automation.

50%
Faster Response Times
80%
Improved Customer Satisfaction
30+%
Increased Support Team Efficiency

We Might Have Solved Your Problems Already

Freshchat automation use cases

See how you can improve your process by leveraging AI, automation and Freshchat API.

FAQ

Frequently Asked Questions about Freshchat Automation

Explore common inquiries about automating Freshchat and their solutions.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required

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