Your No-code and AI Automation PartnerEnhance Response Time with Freshchat
Automatically follow up on customer inquiries outside business hours using Zapier, ensuring no chat falls through the cracks and boosting customer satisfaction.
Trigger when a new chat inquiry is received.
Determine if inquiry is outside business hours.
Notify customer of receipt and follow-up time.
Task service team to prioritize inquiry next day.
Log inquiry details and task assignment in CRM.
Remind team one hour before business hours.
Update inquiry status in Freshchat, Asana, and CRM.
- Repeat -
Automation Benefits
Maximize Your Customer Service Potential
Implement automation to improve customer communication and operational efficiency.
Faster Response Rates
Reduce delays by automating after-hours follow-ups.
Improved Customer Satisfaction
Keep customers informed and happy with timely updates.
Efficient Task Management
Prioritize inquiries and manage tasks seamlessly.
Accurate Record Keeping
Ensure all customer interactions are logged correctly.
Seamless Team Collaboration
Facilitate teamwork with synchronized task updates.
Enhanced Operational Efficiency
Streamline processes for better resource management.
Features
Streamline Customer Inquiry Handling
Effortlessly manage after-hours inquiries to improve response times and customer satisfaction.
- 1Automated Acknowledgment
Instantly notify customers of inquiry receipt and follow-up time.
- 2Task Prioritization
Ensure high-priority tasks are addressed first each business day.
- 3Seamless CRM Updates
Keep all records up-to-date across platforms for consistent communication.
Outcomes
Boost Customer Service Efficiency
Experience enhanced customer service with automated follow-ups and efficient task management.
80%
95%
2x
More Automation Use Cases
Potential Automations for Your Business
Explore what processes can be automated in your HVAC company. Start increasing revenue and growing business from today.
Scale your impact with custom Chat Bots
Book appointments for your customers instantly - based on free slots in your CRM or employee availability. Classify leads before bookings, eliminating unqualified requests - no more wasted time.
Ask me anything and watch how I respond.
Smart Email AI assistants for your Inbox
From automatic email responses - to scheduling appointments with customers. No manual work, just AI handles your scheduling. Respond to your client emails promptly - based on previous response history, using your writing style.
Put your internal knowledge to work with RAG AI
RAG Automation (Retrieval-Augmented Generation) lets AI pull real answers from your documents, databases, or wikis - so you get accurate, context-aware responses every time. Perfect for support, onboarding, knowledge sharing, and internal Q&A.
Common Questions About Freshchat Automation
Addressing your concerns about automating Freshchat follow-ups.
Pricing Plans
Our pricing plans
Choose a plan that is suitable for your needs.
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.