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Enhance Support with Techulus & Zapier

Automate your customer support ticket management by syncing Techulus with your CRM using Zapier. This ensures accurate customer records and improves response times.

When a Ticket Created
Solution
1. Detect New Support Ticket

Trigger automation when a new ticket is created in Techulus.

Search for a Contact
Solution
2. Query CRM for Customer

Check CRM for an existing customer record.

Update a Record
Solution
3. Update Customer Information

Update CRM with the latest ticket details.

Create a Contact
Solution
4. Create New Customer Record

Add a new contact if no existing record is found.

Log Activity
Solution
5. Record in Project Management

Log the ticket activity for team visibility.

- Repeat -

Automation Benefits

Benefits of Automation

Uncover the advantages of integrating Techulus with your CRM for automated ticket management.

Time Efficiency

Save time by automating ticket management processes.

Increased Accuracy

Reduce errors with automatic data syncing.

Enhanced Visibility

Improve team awareness with logged activities.

Scalability

Easily scale your support operations as your business grows.

Improved Customer Experience

Provide faster, more accurate support to enhance satisfaction.

Resource Optimization

Allocate resources more effectively with streamlined processes.

Features

Key Features of Automation

Explore the essential features of this automation that will transform your customer support operations.

  • 1
    Automated Ticket Detection

    Automatically detect new tickets in Techulus for prompt action.

  • 2
    Seamless CRM Integration

    Effortlessly sync ticket data with Salesforce or HubSpot.

  • 3
    Activity Logging

    Ensure team visibility by logging updates in project management tools.

Feature

Outcomes

Expected Outcomes

Discover the tangible benefits your business can achieve with this automation.

50%
Improved Response Times
30%
Enhanced Customer Satisfaction
70%
Reduced Data Discrepancies

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FAQ

Frequently Asked Questions

Find answers to common questions about this automation.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required