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Automate Customer Inquiries with Straico & Zendesk

Streamline your customer service operations by integrating Straico with Zendesk to automatically manage inquiries, ensuring no communication detail is missed.

When a New Inquiry Received
Solution
1. New Inquiry Trigger

Triggered when a new inquiry is received.

Create or Update a Ticket
Solution
2. Ticket Management

Automatically create or update a ticket in Zendesk.

Append Historical Context
Solution
3. Add Interaction History

Add previous interactions from Straico records to tickets.

- Repeat -

Automation Benefits

Automation Benefits

Experience the advantages of integrating Straico with Zendesk for your customer support needs:

Enhanced Coordination

Synchronize inquiries between platforms to avoid overlap.

Efficiency Boost

Reduce manual workload to focus on complex customer issues.

Improved Data Accuracy

Minimize errors with automated data transfer.

Consistent Communication

Ensure every team member has access to updated interaction history.

Time Savings

Decrease response times and increase customer satisfaction.

Streamlined Support Workflow

Create a smoother support process for better team performance.

Features

Key Features

Unlock the full potential of your customer support team with these automation features:

  • 1
    Seamless Integration

    Effortlessly connect Straico and Zendesk to synchronize customer inquiries.

  • 2
    Automated Ticket Management

    Create and update tickets in Zendesk instantly upon receiving a new inquiry.

  • 3
    Comprehensive Interaction History

    Maintain detailed communication records for more informed support responses.

Feature

Outcomes

Expected Outcomes

Achieve outstanding customer service results with streamlined processes:

90%
Boosted Customer Satisfaction
50%
Faster Response Times
2x
Enhanced Team Productivity

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FAQ

FAQs

Get clarity on using Straico and Zendesk together with these FAQs:

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required