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Automate Call Quality Alerts with Aircall

Enhance customer service by automating real-time notifications for call quality issues with Zapier and Aircall. Quickly address problems to maintain client satisfaction.

When a Call Quality Issue Detected
Solution
1. Call Quality Detection

Trigger when a call quality issue is detected.

Pass Data to Webhook
Solution
2. Send Data to Zapier

Send call quality data to Zapier webhook.

Evaluate Severity
Solution
3. Severity Level Check

Check the severity of the call issue.

Trigger Alert Message
Solution
4. Send Alert to Manager

Notify manager on Slack for high severity issues.

Log Event in Google Sheets
Solution
5. Track Event

Record the event in shared tracking sheet.

Create Follow-up Task
Solution
6. Generate Resolution Task

Create task for issue resolution in CRM system.

- Repeat -

Automation Benefits

Benefits of Automation

Gain these advantages by implementing call quality alerts automation.

Instant Problem Detection

Detects issues as soon as they occur for fast action.

Improved Client Relationships

Maintains trust by addressing problems promptly.

Efficient Problem Resolution

Ensures issues are tracked and resolved quickly.

Enhanced Operational Insight

Provides data for analyzing recurring issues.

Streamlined Support Processes

Automates task creation to enhance service response.

Reduced Manual Workload

Eliminates need for manual tracking and notifications.

Features

Key Automation Features

Discover the benefits of automating call quality alerts with this integration.

  • 1
    Real-Time Notifications

    Ensure immediate awareness of call quality issues.

  • 2
    Automated Logging

    Keep an organized record of all call quality incidents.

  • 3
    Task Creation for Resolution

    Automatically generate tasks for quick issue resolution.

Feature

Outcomes

Expected Business Outcomes

Achieve better customer service and operational efficiency with this automation.

90%
Increase Customer Satisfaction
30%
Reduce Client Churn
50+
Enhance Service Levels

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FAQ

Call Quality Alerts Automation FAQs

Find answers to common questions about automating call quality alerts.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required