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Automate Incident Updates with Opsgenie

Ensure continuous stakeholder communication during prolonged incidents by automating periodic status updates using Opsgenie with integrations to Gmail, Slack, and Microsoft Teams.

When an Incident Open for Set Duration
Solution
1. Incident Trigger

Triggered when an incident remains open beyond a set duration.

Retrieve Latest Incident Details
Solution
2. Fetch Incident Details

Get the latest details of the ongoing incident from Opsgenie.

Send Email Update
Solution
3. Email Stakeholders

Send incident status update to stakeholders via Gmail.

Post Update on Slack
Solution
4. Slack Notification

Post a status update in relevant Slack channels.

Send Microsoft Teams Message
Solution
5. Teams Alert

Send an incident update message in Microsoft Teams.

- Repeat -

Automation Benefits

Automation Benefits

Discover the benefits of automating incident updates.

Consistent Communication

Keep all stakeholders informed consistently.

Time Efficiency

Reduce manual efforts in sending updates.

Reduced Errors

Minimize errors with automated, accurate updates.

Enhanced Stakeholder Trust

Build trust through reliable information sharing.

Streamlined Operations

Ensure smoother operations during incidents.

Improved Customer Relations

Maintain strong customer relations with transparency.

Features

Core Features

Explore the core features of automating incident updates with Opsgenie.

  • 1
    Seamless Integration

    Effortlessly connect Opsgenie with email, Slack, and Teams.

  • 2
    Customizable Update Intervals

    Set your preferred intervals for sending updates.

  • 3
    Real-time Data Retrieval

    Pull the latest incident details directly from Opsgenie.

Feature

Outcomes

Expected Outcomes

Transform your incident management process with these outcomes.

80%
Enhanced Communication
60%
Reduced Stakeholder Anxiety
90%
Improved Trust

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FAQ

FAQs about Opsgenie Automation

Common questions about automating incident updates with Opsgenie.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required