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Automate Customer Interactions in Espo CRM

Link email, phone, and chat tools with Espo CRM using n8n to automatically log customer interactions. This gives sales teams a complete view of customer engagements, enabling personalized follow-ups and improved service.

When an Email is Received
Solution
1. Email Trigger

Trigger automation when an email is received.

Log Email as Activity
Solution
2. Log Email

Automatically log the email under the contact's record.

When a Call is Made
Solution
3. Call Trigger

Trigger automation when a call is made or received.

Log Call Details
Solution
4. Log Call

Log call details as activities in Espo CRM.

Convert Email Content
Solution
5. Convert Email

Convert email content into readable actions.

Notify Sales Rep
Solution
6. Sales Notification

Notify sales reps of significant interactions.

- Repeat -

Automation Benefits

Why Choose This Automation?

Discover the numerous benefits of integrating communication channels with Espo CRM through n8n.

Streamlined Processes

Automate tedious logging tasks to streamline workflows.

Improved Customer Insights

Gain better insights into customer needs and interactions.

Time-Saving Automation

Free up valuable time for sales reps to focus on high-value activities.

Consistent Data Entry

Ensure data accuracy and consistency across all channels.

Increased Sales Opportunities

Identify and act on new sales opportunities promptly.

Enhanced Communication

Improve communication and collaboration within sales teams.

Features

Key Features of Automation

Unlock the potential of seamless communication tracking with these standout features.

  • 1
    Real-time Interaction Logging

    Automatically log all communications in real-time for comprehensive tracking.

  • 2
    Multi-channel Integration

    Integrate email, phone, and chat channels seamlessly with Espo CRM.

  • 3
    Personalized Follow-ups

    Enable personalized service with detailed customer interaction insights.

Feature

Outcomes

Achieve Exceptional Results

See significant improvements in sales performance and customer satisfaction with this automation.

40%
Increase in Sales Efficiency
85%
Enhanced Customer Satisfaction
70%
Reduction in Manual Logging

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FAQ

Frequently Asked Questions

Answers to common questions about integrating Espo CRM with communication channels using n8n.

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Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required