Link email, phone, and chat tools with Espo CRM using n8n to automatically log customer interactions. This gives sales teams a complete view of customer engagements, enabling personalized follow-ups and improved service.
Trigger automation when an email is received.
Automatically log the email under the contact's record.
Trigger automation when a call is made or received.
Log call details as activities in Espo CRM.
Convert email content into readable actions.
Notify sales reps of significant interactions.
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Automation Benefits
Discover the numerous benefits of integrating communication channels with Espo CRM through n8n.
Automate tedious logging tasks to streamline workflows.
Gain better insights into customer needs and interactions.
Free up valuable time for sales reps to focus on high-value activities.
Ensure data accuracy and consistency across all channels.
Identify and act on new sales opportunities promptly.
Improve communication and collaboration within sales teams.
Unlock the potential of seamless communication tracking with these standout features.
Automatically log all communications in real-time for comprehensive tracking.
Integrate email, phone, and chat channels seamlessly with Espo CRM.
Enable personalized service with detailed customer interaction insights.
Outcomes
See significant improvements in sales performance and customer satisfaction with this automation.
More Automation Use Cases
Explore what processes can be automated in your HVAC company. Start increasing revenue and growing business from today.
Book appointments for your customers instantly - based on free slots in your CRM or employee availability. Classify leads before bookings, eliminating unqualified requests - no more wasted time.
Ask me anything and watch how I respond.
From automatic email responses - to scheduling appointments with customers. No manual work, just AI handles your scheduling. Respond to your client emails promptly - based on previous response history, using your writing style.
RAG Automation (Retrieval-Augmented Generation) lets AI pull real answers from your documents, databases, or wikis - so you get accurate, context-aware responses every time. Perfect for support, onboarding, knowledge sharing, and internal Q&A.
Answers to common questions about integrating Espo CRM with communication channels using n8n.
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Pricing Plans
Choose a plan that's suitable for your needs.
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required