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Enhance Customer Experience with Real-Time Sentiment Analysis with Make.com, N8N and Zapier

Your No-code and AI Automation Partner

Enhance Customer Experience with Sentiment Analysis

Leverage Dialogflow Es with n8n to automatically assess and respond to customer sentiments in real-time. Ensure proactive customer support by triggering alerts and updates based on interaction sentiments.

When a User Interacts with Chatbot

1. Trigger on User Interaction

Detect when a user interacts with your chatbot.

Send HTTP Request for Sentiment Analysis

2. Analyze Sentiment

Send interaction data to Google's Natural Language API.

Evaluate Sentiment Score

3. Assess Sentiment

Evaluate sentiment score to determine user satisfaction.

Tag Interaction in CRM

4. Update CRM Record

Tag interaction based on sentiment score.

Send Alert to Support Team

5. Notify Support Team

Alert team if negative sentiment is detected.

- Repeat -

Automation Benefits

Unlock the full potential of your customer support with these benefits.

Enhanced Customer Insights

Gain deeper understanding of customer interactions.

Timely Interventions

Quickly address issues before they escalate.

Streamlined Operations

Reduce manual tasks with automated processes.

Boosted Productivity

Enable your team to focus on more strategic tasks.

Improved Customer Loyalty

Create better customer experiences for long-term loyalty.

Scalable Solutions

Easily adapt to growing customer interaction volumes.

Features

Automation Features

Explore key features of this automation that will elevate your customer support operations.

1
Real-Time Sentiment Analysis
Automatically assess sentiment in real-time to understand customer mood.
2
Proactive Customer Support
Trigger immediate alerts to handle negative sentiments effectively.
3
CRM Integration
Seamlessly update your CRM with sentiment-tagged interactions.

Outcomes

Expected Outcomes

Discover the positive impact this automation will have on your business.

95%

Improved Customer Satisfaction

50%

Faster Response Times

3x

Increased Support Efficiency

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FAQ

Frequently Asked Questions

Answers to common questions about automating sentiment analysis in customer support.

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Pricing Plans

Our pricing plans

Choose a plan that's suitable for your needs.

One-Time

One-time Fee

Pay once for build out.

Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly

Build Fee + Maintenance Fee

from 300$/month

Pay for build + lower recurring maintenance fee.

Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract

Recurring

from $600/month

Use our pre-built solution with no changes.

Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required

Ready to Move Forward?
Join the automation strategy call

You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.