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Automate WhatsApp Responses with Green API

Improve customer service by automating responses to FAQs on WhatsApp using Green API and Make. Save time, capture leads, and enhance customer satisfaction with streamlined processes.

When a Message Received
Solution
1. New WhatsApp Message Trigger

Triggers when a new message is received.

Check FAQ List
Solution
2. Compare Message with FAQ

Match message content with FAQs.

Send Standardized Response
Solution
3. Automate Response to Customer

Automatically reply if FAQ match is found.

Create Follow-up Task
Solution
4. Log Unmatched Queries

Add tasks for unmatched queries for manual handling.

- Repeat -

Automation Benefits

Benefits of Automation

Leverage the power of automation to revolutionize your customer service processes.

Enhanced Efficiency

Automate repetitive tasks to free up resources.

Faster Response Times

Respond to customers promptly, increasing satisfaction.

Lead Conversion Boost

Capture and convert leads effectively with quick responses.

Improved Resource Allocation

Focus on complex queries by automating simple responses.

Seamless Integration

Integrate easily with existing tools like Google Sheets and Asana.

Cost Reduction

Lower operational costs by streamlining customer service.

Features

Key Features

Discover the standout features of this automation solution that enhance customer service and efficiency.

  • 1
    Instant FAQ Responses

    Automatically respond to common queries, reducing response time.

  • 2
    Efficient Task Management

    Log unmatched queries for follow-up in Asana or Trello.

  • 3
    Streamlined Communication

    Keep conversations organized and efficient with automation.

Feature

Outcomes

Expected Outcomes

Implementing this automation can transform your customer service operations.

70%
Reduced Response Time
50%
Increased Lead Capture
90%
Improved Customer Satisfaction

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FAQ

FAQs on Automating WhatsApp Responses

Answers to common questions about implementing this automation solution.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required