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Your No-code and AI Automation PartnerAutomate Incident Tickets from Datadog
Streamline your incident response process by automating ticket creation in Jira or ServiceNow from Datadog alerts using Zapier. Improve accuracy and response times to critical incidents.
When an Alert is Triggered
1. Datadog Alert Trigger
Alert triggered by metrics thresholds.
Receive Webhook Alert
2. Zapier Webhook Listener
Zapier receives alert via webhook.
Extract Alert Details
3. Zapier Data Extraction
Extracts severity, tags, and descriptions.
Create New Issue
4. Jira Issue Creation
Creates issue with alert details in Jira.
Create New Incident
5. ServiceNow Incident Creation
Creates incident with alert details.
Log Acknowledgment
6. Datadog Annotation
Logs ticket number back to Datadog.
- Repeat -
Automation Benefits
Key Benefits
Implementing this automation offers numerous benefits for your IT operations.
Time Savings
Automate repetitive tasks and focus on strategic initiatives.
Error Reduction
Minimize manual errors in ticket creation.
Improved Efficiency
Enhance incident response workflows for quicker resolutions.
Seamless Integration
Easily connect Datadog with Jira or ServiceNow.
Enhanced Collaboration
Facilitate better communication between IT teams.
Scalable Solution
Adapt to increasing alert volumes with ease.
Features
Automation Features
Discover the key features that make this automation indispensable for your IT management.
- 1Real-time Alert Integration
Automatically capture and process alerts as they happen.
- 2Seamless Ticket Creation
Effortlessly create Jira or ServiceNow tickets with alert details.
- 3Bidirectional Communication
Log ticket numbers back to Datadog for full traceability.
Outcomes
Expected Outcomes
Experience transformative outcomes by implementing this automation.
30%
Reduced Response Time
90%
Increased Accuracy
2x
Faster Incident Resolution
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FAQ
Frequently Asked Questions
Find answers to common questions about this automation solution.
Pricing Plans
Our pricing plans
Choose a plan that's suitable for your needs.
One-Time
One-time Fee
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Build Fee + Maintenance Fee
from 300$/month
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract required
Recurring
from $600/month
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.