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Automate Call Logging from Vonage

Effortlessly log every call and SMS from Vonage into Salesforce using Make. Ensure all customer interactions are recorded, enhancing your CRM's accuracy and facilitating better customer service.

When a Call or SMS Logged
Solution
1. Detect New Call/SMS

Trigger when a call or SMS is logged in Vonage.

Fetch Caller/SMS Sender Info
Solution
2. Retrieve Contact Details

Fetch caller or SMS sender information.

Search for Existing Contact
Solution
3. Match Contact in Salesforce

Find a match in Salesforce CRM.

Append Communication Log
Solution
4. Update Contact Record

Add interaction details to existing contact.

Create New Contact
Solution
5. Add New Contact to CRM

Create a new contact if no match found.

Backup Call/SMS Details
Solution
6. Store Unrecognized Records

Save details for manual follow-up.

- Repeat -

Automation Benefits

Benefits of Automation

Uncover the advantages of automating your call logging process.

Time-Saving Automation

Eliminate manual logging and save time.

Enhanced Customer Service

Provide faster and personalized responses.

Improved Data Reliability

Ensure data accuracy in your CRM.

Efficient Follow-Ups

Easily track and follow up on interactions.

Reduced Human Error

Minimize errors in record-keeping.

Scalable Solution

Adapt to growing communication needs.

Features

Key Features

Explore the main features of automating call logging from Vonage to Salesforce.

  • 1
    Seamless Integration

    Connect Vonage and Salesforce for smooth interaction logging.

  • 2
    Accurate Record-Keeping

    Ensure all customer interactions are precisely documented.

  • 3
    Backup Storage

    Maintain a backup of unrecognized records for manual checks.

Feature

Outcomes

Expected Outcomes

Discover the positive impacts of automating call logging from Vonage to Salesforce.

30%
Increased Efficiency
95%
Enhanced Data Accuracy
50%
Improved Response Time

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FAQ

Frequently Asked Questions

Answers to common questions about automating call logging from Vonage to Salesforce.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required