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Your No-code and AI Automation PartnerOptimize Customer Support with Teamwork Desk
Streamline your support operations by automating ticket management, prioritization, and responses. Gain insights into team performance and customer analytics seamlessly.
When a Ticket Created
1. Trigger New Support Tickets
Initiate workflows when new tickets arrive.
Perform an Action
2. Notify via Slack
Instant alerts on new ticket assignments.
Update a Record
3. Log Tickets in Google Sheets
Structured data storage for analysis.
Create a Task
4. Create Tasks for High Priority Tickets
Ensure urgent issues are addressed promptly.
Perform an Action
5. Send Surveys Post Resolution
Gather feedback seamlessly.
- Repeat -
Automation Benefits
Benefits of Automating Teamwork Desk
Maximize your support team's efficiency by leveraging automation to handle repetitive tasks and focus on solving customer problems.
Swift Ticket Resolution
Automation enables faster ticket handling, reducing backlog and increasing customer satisfaction.
Reduced Manual Errors
Automate repetitive tasks to minimize human error, improving service quality.
Seamless Integrations
Connect with various tools to expand functionalities without additional projects.
Informed Decision Making
Use data insights from automation for better strategy development.
Scalable Support Operations
Grow support capabilities without proportional increase in resources.
Enhanced Team Collaboration
Automate cross-platform communication to foster teamwork.
Features
Enhanced Support Automation
Utilize Teamwork Desk's API for seamless integrations and powerful automations that go beyond native capabilities.
- 1Automated Ticket Routing
Automatically assign tickets based on predefined criteria to ensure swift responses.
- 2Integration with Collaboration Tools
Connect to Slack or Microsoft Teams to improve communication and efficiency for your support team.
- 3Customer Feedback Collection
Automatically send out satisfaction surveys after ticket resolution for continuous improvement.
Outcomes
Business Outcomes
Realize significant productivity gains and enhance customer satisfaction with automated support workflows.
50%
Faster Response Times
75%
Higher Customer Satisfaction
40%
Increased Agent Productivity
FAQ
Teamwork Desk Automation FAQs
Discover how automation in Teamwork Desk can streamline your support operations and foster better customer relationships.
Pricing Plans
Our pricing plans
Choose a plan that's suitable for your needs.
One-Time
One-time Fee
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Build Fee + Maintenance Fee
from 300$/month
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract required
Recurring
from $600/month
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.