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No-code automationYour No-code and AI Automation Partner

Automate Help Scout API Workflows with Make.com, n8n and Zapier

Automate your Help Scout processes to deliver quick and efficient solutions to customer queries. Integrate Help Scout with other tools to streamline workflows and elevate the customer experience.

Trigger New Ticket Alert
Solution
1. Notify Team When a New Ticket is Created

Send an alert in Slack when a new ticket is created in Help Scout.

Perform Auto-Tagging
Solution
2. Automatically Tag Incoming Tickets

Tag tickets based on keywords with Zapier automations.

Update CRM Record
Solution
3. Sync Customer Details to CRM

Update Salesforce records when customer information changes.

Trigger Feedback Request
Solution
4. Automate Customer Feedback Requests

Send survey automatically after ticket resolution.

Perform Create Report
Solution
5. Generate Monthly Support Metrics Reports

Automatically compile and email monthly performance reports.

- Repeat -

Automation Benefits

Unlock Benefits with Help Scout Automation

Discover the advantages of automating Help Scout processes for your support team.

Faster Response Times

Automations streamline response processes, reducing wait times and enhancing customer experience.

Improved Organization

Automated tagging and categorization helps maintain organized ticket queues.

Seamless Integrations

Connect Help Scout with other platforms for a unified workflow.

Insightful Reporting

Automated reports provide key insights into performance metrics and team efficiency.

Increased Productivity

Save time on repetitive tasks, allowing your team to focus on customer satisfaction.

Enhanced Customer Engagement

Automate feedback requests and follow-ups to keep customers engaged.

Features

Automate Help Scout Tasks

Integrate Help Scout with different tools for seamless workflows.

  • 1
    Automated Responses

    Set up pre-defined responses for common queries.

  • 2
    CRM Sync

    Automatically sync ticket data with your CRM system.

  • 3
    Tag and Organize

    Automate tagging and organization of tickets to improve workflow.

Feature

Outcomes

Boost Efficiency and Satisfaction

Leveraging Help Scout automations leads to enhanced support operations and improved customer satisfaction.

50%
Reduced Response Time
90%
Higher Customer Satisfaction
3x
Increased Team Productivity
FAQ

Help Scout Automation FAQ

Answers to common questions about automating Help Scout workflows.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required