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No-code automationYour No-code and AI Automation Partner

Automate Delighted API Workflows with Make.com, n8n and Zapier

Streamline your customer feedback collection and analysis with Delighted's automation solutions. Automate survey distribution, feedback categorization, and detailed reporting for enhanced decision-making.

When a Response Received
Solution
1. Notify on New Response

Automatically notify Slack when a new response is submitted.

Perform a Sentiment Analysis
Solution
2. Analyze Sentiment

Analyze the sentiment of new feedback responses.

Update a Customer Record
Solution
3. Sync Feedback with Salesforce

Sync feedback scores with Salesforce customer records.

When a Survey Completed
Solution
4. Log Responses to Google Sheets

Log survey responses in a Google Sheets document.

Perform an Import Responses Action
Solution
5. Import to Tableau

Import response data to Tableau for advanced analytics.

- Repeat -

Automation Benefits

Benefits of Automating Delighted

Optimize how your business gathers and manages customer feedback with Delighted automations, leading to superior customer experiences and decision-making.

Streamline Feedback Collection

Save time by automating feedback requests post-customer interaction, reducing manual efforts.

Quicker Decision Making

Automate data analysis to enable faster, more informed decision-making based on customer feedback.

Increased Response Rates

Automation encourages timely responses, leading to higher customer engagement.

Integration with Business Tools

Integrate feedback data with existing business applications for a holistic view.

Automated Reporting

Generate comprehensive reports automatically, saving time in data visualization and interpretation.

Enhanced Customer Insights

Gain deeper insights through automated sentiment analysis tools.

Features

Key Features of Delighted Automation

Leverage Delighted's capabilities to boost feedback efficiency and gather actionable insights seamlessly.

  • 1
    Automated Feedback Collection

    Automatically trigger feedback requests after customer interactions.

  • 2
    Real-time Notifications

    Get instant notifications of responses to address customer feedback quickly.

  • 3
    Comprehensive Reporting

    Visualize and interpret customer sentiment with automated reporting tools.

Feature

Outcomes

Achieving Business Growth with Delighted Automations

See significant business growth and improved customer engagement through Delighted's automation solutions.

20%
Improved Customer Retention
40%
Faster Feedback Response Time
95% accuracy
Enhanced Sentiment Analysis
FAQ

Delighted Automation FAQs

Find answers to common queries regarding the automation of Delighted's customer feedback processes using API integrations.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required