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Your No-code and AI Automation PartnerEnhance Customer Feedback with Delighted
Streamline your customer feedback collection and analysis with Delighted's automation solutions. Automate survey distribution, feedback categorization, and detailed reporting for enhanced decision-making.
When a Response Received
1. Notify on New Response
Automatically notify Slack when a new response is submitted.
Perform a Sentiment Analysis
2. Analyze Sentiment
Analyze the sentiment of new feedback responses.
Update a Customer Record
3. Sync Feedback with Salesforce
Sync feedback scores with Salesforce customer records.
When a Survey Completed
4. Log Responses to Google Sheets
Log survey responses in a Google Sheets document.
Perform an Import Responses Action
5. Import to Tableau
Import response data to Tableau for advanced analytics.
- Repeat -
Automation Benefits
Benefits of Automating Delighted
Optimize how your business gathers and manages customer feedback with Delighted automations, leading to superior customer experiences and decision-making.
Streamline Feedback Collection
Save time by automating feedback requests post-customer interaction, reducing manual efforts.
Quicker Decision Making
Automate data analysis to enable faster, more informed decision-making based on customer feedback.
Increased Response Rates
Automation encourages timely responses, leading to higher customer engagement.
Integration with Business Tools
Integrate feedback data with existing business applications for a holistic view.
Automated Reporting
Generate comprehensive reports automatically, saving time in data visualization and interpretation.
Enhanced Customer Insights
Gain deeper insights through automated sentiment analysis tools.
Features
Key Features of Delighted Automation
Leverage Delighted's capabilities to boost feedback efficiency and gather actionable insights seamlessly.
- 1Automated Feedback Collection
Automatically trigger feedback requests after customer interactions.
- 2Real-time Notifications
Get instant notifications of responses to address customer feedback quickly.
- 3Comprehensive Reporting
Visualize and interpret customer sentiment with automated reporting tools.
Outcomes
Achieving Business Growth with Delighted Automations
See significant business growth and improved customer engagement through Delighted's automation solutions.
20%
Improved Customer Retention
40%
Faster Feedback Response Time
95% accuracy
Enhanced Sentiment Analysis
FAQ
Delighted Automation FAQs
Find answers to common queries regarding the automation of Delighted's customer feedback processes using API integrations.
Pricing Plans
Our pricing plans
Choose a plan that's suitable for your needs.
One-Time
One-time Fee
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Build Fee + Maintenance Fee
from 300$/month
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract required
Recurring
from $600/month
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.