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Your No-code and AI Automation PartnerOptimize Customer Interactions with Airtop
Enhance your customer service efficiency by leveraging Airtop’s automation capabilities. Seamlessly integrate with CRM systems, streamline ticket management, and ensure rapid response rates to improve customer satisfaction. Automate routine tasks to focus on delivering exceptional support.
When a Ticket Created
1. Trigger Automated Alerts
Send notifications to relevant agents immediately.
Update a Customer
2. Sync Customer Details
Automatically update customer info in CRM.
Perform Sentiment Analysis
3. Analyze Customer Mood
Determine customer sentiment to prioritize tickets.
Generate a Summary
4. Create Case Summaries
Automatically summarize interactions for reports.
When Feedback Received
5. Log Feedback in Airtop
Receive customer feedback and log in Airtop.
- Repeat -
Automation Benefits
Benefits of Airtop Automation
Unlock the full potential of your customer support capabilities with Airtop automations.
Faster Response Times
Rapidly address customer issues by automating ticket management.
Enhanced Customer Interaction
Deliver personalized support with sentiment-driven insights.
Resource Optimization
Free up agents for complex issues by automating routine tasks.
Improved Data Accuracy
Automatically update customer information to reduce errors.
Cost Efficiency
Reduce operation costs with highly efficient automation.
Scalability
Easily scale support operations as your business grows.
Features
Core Automation Features
Discover features that solve repetitive tasks and elevate customer service.
- 1Automated Ticket Routing
Automatically assign tickets to the correct agent based on skill set.
- 2Real-time CRM Syncing
Keep your customer data up-to-date with real-time synchronization.
- 3Comprehensive Sentiment Analysis
Prioritize tickets based on customer sentiment insights.
Outcomes
Tangible Business Outcomes
Experience improved efficiency and satisfaction metrics through automation.
50%
Reduced Response Time
85%
Increased Customer Satisfaction
40%
Boost in Agent Productivity
FAQ
Airtop Automation FAQs
Get answers to common questions about integrating automation with Airtop.
Pricing Plans
Our pricing plans
Choose a plan that's suitable for your needs.
One-Time
One-time Fee
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Build Fee + Maintenance Fee
from 300$/month
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract required
Recurring
from $600/month
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.