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Your No-code and AI Automation PartnerStreamline Customer Interactions with 2Chat
Automate and enhance your customer communication by integrating 2Chat with various platforms, ensuring swift and effective responses, and managing customer interactions seamlessly.
When a New Message Received
1. Trigger on New Messages
Automatically initiate workflows when a new message arrives.
Perform Sentiment Analysis
2. Analyze Message Sentiment
Assess sentiment of incoming messages to prioritize responses.
Create Customer Record
3. Automated Customer Records
Automatically create and update records for incoming messages.
Send Follow-up Survey
4. Gather Customer Feedback
Automatically send surveys post-chat to gather user feedback.
Update Support Ticket
5. Manage Support Tickets
Log chat details and updates in ticketing systems.
- Repeat -
Automation Benefits
Benefits of Automating 2Chat
Automating 2Chat can transform your customer interaction management.
Efficiency in Communication
Streamline message handling to save time and resources.
Improved Data Management
Automate data entry and updates for accuracy and efficiency.
Enhanced Customer Insights
Gain insights from automated message analysis.
Scalable Support
Handle increased communication without additional resources.
Proactive Customer Engagement
Automate follow-ups and reminders based on interactions.
Adaptable Communication Strategies
Implement dynamic communication flows based on automation.
Features
Key Features of 2Chat Automation
Explore how automation can enhance your 2Chat experience.
- 1Automated Customer Routing
Direct messages to the right department based on keywords.
- 2Multi-platform Integration
Integrate 2Chat with CRM, ticketing, and other platforms.
- 3Enhanced Data Analytics
Gather insights from communication trends and customer interactions.
Outcomes
Expected Outcomes from 2Chat Automation
Unlock the potential of 2Chat to enhance your business processes.
70%
Reduced Response Time
85%
Increased Customer Satisfaction
50%
Improved Support Efficiency
FAQ
2Chat Automation FAQ
Explore common questions regarding 2Chat automation capabilities.
Pricing Plans
Our pricing plans
Choose a plan that's suitable for your needs.
One-Time
One-time Fee
Pay once for build out.
Custom project build (template / blueprint)
You choose platform (n8n, Zapier or Make)
Follows your requirements
Integrates with your systems
Paid after build maintenance
No recurring charges monthly
Build Fee + Maintenance Fee
from 300$/month
Pay for build + lower recurring maintenance fee.
Custom project build
We choose best platform
Follows your requirements
Integrates with your systems
Maintenance, priority email / Slack support
Monthly recurring charges, 3+ months contract required
Recurring
from $600/month
Use our pre-built solution with no changes.
Existing solution access (no source code)
No platform selection
Integrates as described / documented
Integrates with specific systems and software
Maintenance, priority email / Slack support
Monthly recurring, 3+ months contract required
Ready to Move Forward?
Join the automation strategy call
You will get guidance what tools to use for your automation idea.
And high level overview how the process would look like from technical perspective.