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No-code automationYour No-code and AI Automation Partner

Automate 2Chat API Workflows with Make.com, n8n and Zapier

Automate and enhance your customer communication by integrating 2Chat with various platforms, ensuring swift and effective responses, and managing customer interactions seamlessly.

When a New Message Received
Solution
1. Trigger on New Messages

Automatically initiate workflows when a new message arrives.

Perform Sentiment Analysis
Solution
2. Analyze Message Sentiment

Assess sentiment of incoming messages to prioritize responses.

Create Customer Record
Solution
3. Automated Customer Records

Automatically create and update records for incoming messages.

Send Follow-up Survey
Solution
4. Gather Customer Feedback

Automatically send surveys post-chat to gather user feedback.

Update Support Ticket
Solution
5. Manage Support Tickets

Log chat details and updates in ticketing systems.

- Repeat -

Automation Benefits

Benefits of Automating 2Chat

Automating 2Chat can transform your customer interaction management.

Efficiency in Communication

Streamline message handling to save time and resources.

Improved Data Management

Automate data entry and updates for accuracy and efficiency.

Enhanced Customer Insights

Gain insights from automated message analysis.

Scalable Support

Handle increased communication without additional resources.

Proactive Customer Engagement

Automate follow-ups and reminders based on interactions.

Adaptable Communication Strategies

Implement dynamic communication flows based on automation.

Features

Key Features of 2Chat Automation

Explore how automation can enhance your 2Chat experience.

  • 1
    Automated Customer Routing

    Direct messages to the right department based on keywords.

  • 2
    Multi-platform Integration

    Integrate 2Chat with CRM, ticketing, and other platforms.

  • 3
    Enhanced Data Analytics

    Gather insights from communication trends and customer interactions.

Feature

Outcomes

Expected Outcomes from 2Chat Automation

Unlock the potential of 2Chat to enhance your business processes.

70%
Reduced Response Time
85%
Increased Customer Satisfaction
50%
Improved Support Efficiency
FAQ

2Chat Automation FAQ

Explore common questions regarding 2Chat automation capabilities.

Pricing Plans

Our pricing plans

Choose a plan that is suitable for your needs.

One-Time
One-time Fee

Pay once for build out.

  • Custom project build (template / blueprint)

  • You choose platform (n8n, Zapier or Make)

  • Follows your requirements

  • Integrates with your systems

  • Paid after build maintenance

  • No recurring charges monthly

Build Fee + Maintenance Fee
from 300$/month

Pay for build + lower recurring maintenance fee.

  • Custom project build

  • We choose best platform

  • Follows your requirements

  • Integrates with your systems

  • Maintenance, priority email / Slack support

  • Monthly recurring charges, 3+ months contract

Recurring
from $600/month

Use our pre-built solution with no changes.

  • Existing solution access (no source code)

  • No platform selection

  • Integrates as described / documented

  • Integrates with specific systems and software

  • Maintenance, priority email / Slack support

  • Monthly recurring, 3+ months contract required